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Ralitsa Peneva

Ralitsa Peneva

Customer Care Representative chez SITEL

En poste LieuBelgique

Coordonnées

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Relations

5 relations

Vannessa  DerouinThomas BOUCHERSophia RoquelaureCorentin MISSIERClemence Jarotek
Vannessa  DerouinThomas BOUCHERSophia RoquelaureCorentin MISSIERClemence Jarotek
Ralitsa Peneva

Ralitsa Peneva

Customer Care Representative chez SITEL

publicité

Expérience Expérience

Aujourd'hui 2018

Customer Care Representative chez SITEL

LieuSofia, Bulgarie

As a customer care representative for Trainline, I perform the following duties: Serving in a customer service role where I assist French-speaking customers with train ticket purchases. Providing customers with information about their existing reservations...Lire la suite

Aujourd'hui 0000

AP Accountant chez Jarden Business Services Group,

LieuPrague, République tchèque

Minimized losses and discrepancies by verifying entries and reconciling system reports to balances Overhauled the payment process by expediting expense reports verifications and systematically scheduling payments Responded to all vendor inquiries regarding...Lire la suite

2018 2017

LODGING PARTNER ASSOCIATE chez EXPEDIA

LieuPrague, République tchèque

As a lodging partner associate, I performed the following duties: Responded to inventory management inquiries, including queries about stopping sales and opening of sales. Provided finance support to hotel partners, including checking of payments, invoices,...Lire la suite

2017 2017

Ticket coordinator chez EXPEDIA

LieuPrague, République tchèque

In this capacity, I performed the following duties: Monitored queue and assessed all incoming tickets to determine actions, steps, and processes needed to ensure timely response to customer needs. Assigned High Priority tickets to Analysts (Alerts and...Lire la suite

2016 2016

OnStar Advisor chez Minacs

LieuLuton, Royaume-Uni

Accelerated sales enablement by promoting OnStar products and services through inbound and outbound calls

2016 2016

FINANCE OPERATIONS SPECIALIST chez SAP

LieuPrague, République tchèque

In this capacity, I performed the following duties: Prepared and checked contracts for corporate customers in France (standard, trial, and special clauses) Organized the booking in of the signed contracts. Was responsible for analyzing, approving and...Lire la suite

2015 2014

Economic Analyst - Intern chez DG ECONOMIC AND FINANCIAL AFFAIRS

LieuBruxelles, Belgique

Prepared files within policy guidelines. Categorized the program conditionality. Assessed the progress of implementation for the fiscal-structural measures. Analyzed research material and data, producing reports and information for the management team. ...Lire la suite

2014 2014

BLUE BOOK TRAINEE chez DG FINANCIAL STABILITY, FINANCIAL SERVICES AND CAPITAL MARKETS UNION, EUROPEAN COMMISSION

LieuBruxelles, Belgique

Reviewed the EU copyright rules in conjunction with the Public Consultation. Collaborated in a study on the Investment Expropriation in the EU, researching the specific Investment Expropriation legislation for 21 Member States. Participated in an EU Pilot...Lire la suite

2014 2013

TECHNICAL SUPPORT ANALYST chez HEWLETT-PACKARD’S PROJECT, ADECCO

LieuSofia, Bulgarie

Offered the first level of IT Support for Eon France, received calls/requests to assist internal customers. Utilized the customer relationship management tools and systems to log calls/issues, updating as the issues were rectified. Ensured adherence with...Lire la suite

2013 2012

MIDDLE OFFICER chez EXPRESSBANK HEAD OFFICE (FORMERLY SOCIÉTÉ GÉNÉRALE EXPRESSBANK

LieuSofia, Bulgarie

Assisting the companies with the daily banking requirements including the payment of orders, declarations, statistical forms, balances, swift reports, opening and closing accounts, and processing references. Preparing and updating the companies' files and...Lire la suite

2012 2012

INTERN chez EXPRESSBANK HEAD OFFICE (FORMERLY SOCIÉTÉ GÉNÉRALE EXPRESSBANK

Lieusofia, Bulgarie

I offered assistance to the middle office and the relationship manager for SME's



2012 2012

Intern chez CKW IMPORT-EXPORT

LieuLichtenvoorde, Pays-Bas

Exported products to French-speaking countries in Europe, including France, Belgium, Luxembourg, and Switzerland, assisting customers by phone/e-mail on the products and the organization of the delivery. Updated the French company website with detailed, informative...Lire la suite

2010 2010

Customer Service Agent chez AVG TECHNOLOGIES, TELUS INTERNATIONAL EUROPE (FORMERLY CALLPOINT NEW EUROPE

LieuSofia, Bulgarie

Provided exceptional customer care for French-speaking users of AVG, assisting with sales and online assistance of the products by e-mail. Translated and provided the customers with the technical assistance of the program from English to French. Lire la suite

Formation Formation

2011 2010

MASTER 2 chez INSTITUTE FOR EUROPEAN STUDIES, UNIVERSITELIBRE DE BRUXELLES

LieuBruxelles, Belgique

2009 2008

Master 1 chez PARIS II PANTHÉON-ASSAS UNIVERSITY

LieuPARIS, France

2008 2007

Licence chez PARIS II PANTHÉON-ASSAS UNIVERSITY

LieuPARIS, France

Des milliers de professionnels de la finance utilisent Dogfinance pour faire évoluer leurs carrières

481 082 Professionnels
7 061 Offres d'emploi
2 073 300 Mises en relation

Networking

Retrouvez vos collègues et camarades d'études

Enrichissez votre carnet d'adresses

Echangez, Annoncez, Communiquez

Carrière

Vos contacts connaissent votre futur employeur

Affichez votre expertise : faites-vous chasser

Trouvez vos futurs collaborateurs

Inscrivez-vous gratuitement

 

5 caractères min.

  • Je souhaite recevoir des offres des partenaires Dogfinance

En cliquant sur S'inscrire ou en utilisant Dogfinance, vous confirmez avoir lu, compris et accepté les Conditions générales d'utilisation.

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